Management's Liability for Errors Made by Artificial Intelligence Technologies

Abstract

The world has witnessed rapid developments in the field of artificial intelligence, driven by the proliferation of data from information systems, social media platforms, and Internet of Things (IoT) devices, alongside significant advancements in computing capabilities and algorithms. Artificial intelligence is now capable of simulating human behavior and making decisions akin to those of humans; it even engages in legal relationships and executes legal transactions. These capabilities offer opportunities to enhance performance, speed, and accuracy across various sectors and to improve public services

 

 Artificial intelligence has fostered administrative innovation, a means of leveraging knowledge and skills to generate novel solutions, motivate individuals toward diligent work, bridge the gap between people and advanced technology, and operationalize e-administration to better serve citizens. However, a gap persists between existing laws and AI applications, particularly regarding information security and digital trust, which complicates the regulatory process. Furthermore, artificial intelligence is characterized by the intangible nature of its software and algorithms, making it a sophisticated technological product whose actions are difficult to predict. Electronic administrative decisions and regulated decisions rely on information systems to select available alternatives. Although administrative law is adaptable, technological applications have not been able to keep pace with the rapid changes in this field. Accountability for automated administrative decisions is difficult to assign to the system itself.