Key Success Factor in Strategic Management

Abstract

This research is based on a descriptive and analytical study of Critical Success Factors (CSFs). The research problem lies in exploring the critical success factors in strategic management that contribute to the successful implementation of strategy within organizations. The study seeks to identify the most important critical success factors through the use of a descriptive approach and comparative analysis between different academic and research perspectives. In addition, practical experience was utilized through conducting personal interviews with a number of heads of institutions and department managers. The study reached a set of conclusions identifying the most significant critical success factors, including strategic capabilities, quality management systems, risk analysis, customer satisfaction, strategic leadership, continuous improvement and development, organizational culture, information and data systems, resources and competencies, as well as customer satisfaction.