The Role of Information and Communication Technology in Enhancing the Efficiency and Effectiveness of Management Information Systems in Modern Organizations

الملخص

Management Information Systems (MIS) constitute the critical infrastructure for strategic operation and sustained competitive advantage in modern organizations. The exponential advancement of Information and Communication Technology (ICT) has fundamentally reconfigured these systems, transitioning them from rudimentary, transaction-oriented data processors to dynamic, intelligent platforms that facilitate real-time, data-driven decision-making. This paper presents a comprehensive analysis of the pivotal role of ICT in augmenting both the operational efficiency (optimizing processes and resource utilization) and strategic effectiveness (enhancing decision quality and achieving organizational objectives) of MIS. Through a systematic synthesis of extant scholarly literature, this research delineates the mechanisms by which core ICT innovations, specifically cloud computing, big data analytics, the Internet of Things (IoT), and artificial intelligence (AI), act as catalytic agents in revolutionizing data acquisition, processing, storage, and dissemination. The study concludes that ICT integration is a strategic imperative, indispensable for fostering organizational agility, predictive accuracy, and overall managerial efficacy. Concurrently, the paper addresses significant concomitant challenges, including cybersecurity vulnerabilities, data governance complexities, and pervasive skill gaps, proposing strategic mitigation frameworks.